AGS IT Services - Rate Card
Updated 03/01/2023
Detail pricing on request, please contact our IT Department to discuss.
Data
| Service | Description | Includes |
| Network Access | ||
| 1Gps Switchport | Use of a single network port on AGS' multiservice network | 1 network outlet over existing structured cabling. Supported connectivity. SLAs available on request |
| 1Gbps Switchport With PoE(+) | Use of a single network port on AGS' multiservice network, including in-line power | 1 network outlet over existing structured cabling. Supported connectivity. SLAs available on request |
| Change Configuration or Move Network Port | Amendment of config of network port (eg: adding VLAN to trunk). Movement of network presentation to another customer area / unit. |
Enabling new network outlet and disabling old network outlet. Modifying switchport config Supported for connectivity. SLAs available on request |
| Layer 2 VLAN | Point to (multi)point connectivity through AGS' multiservice network | Creation of dedicated VLAN for customer and isolation of said VLAN |
| Layer 3 VLAN | Routed connectivity through AGS' multiservice network | Creation of dedicated VLAN for customer, allocation of address space and firewall rules |
| Wireless Network Service | ||
| Managed SSID on an existing Access Point | Connection to the AGS WLAN via a dedicated SSID | Network design, configuration of WiFi Access Point and SSID set-up Supported connectivity. SLAs available on request |
| Occasional access to internet via an airport SSID | Voucher to connection to Glasgow Airport WiFi | Connectivity for 1 device for specified length of time |
| Structured cabling | ||
| Structured cabling | Structured cabling from customer unit to appropriate node room | Cabling, termination, testing and management costs |
| Point-to-point fibre or copper (dark fibre) | Point to Point fibre connectivity separate from AGS network | Fibre works |
Voice
| Service | Description | Includes |
| Telephony Service | ||
| Internal Call Routing Only | Calls can be made only to internal extensions at the local Airport from which the service is provided | Voice service over existing structured cabling. Standard analogue handset. Supported connectivity and hardware. SLAs available on request. |
| Internal & External Call Routing | Calls can be made outside the local Airport (e.g. Local access / STD access / International Access, etc) | Voice service over existing structured cabling. Standard analogue handset. Supported connectivity and hardware. SLAs available on request. |
| FAX Circuit | Analogue circuit for FAX transmissions. | Fax service over existing structured cabling Supported connectivity. SLAs available on request. |
| IP Handset | IP telephony handset with data pass-through. | Handset. |
| Supplementary Services | ||
| Voicemail Enablement | Mailbox against internal extension | Allocated voice mailbox against defined extension |
| Divert Enablement | Ability to autonomously divert to another circuit / number | Call divert config availability |
| Conferencing Enablement | Ability for a designated extension to create conference calls | Conference call creation for designated extension |
| Hunt Group Enablement | Designation of a hunt group number | Creation of hunt group |
| Pickup Group Enablement | Designation of a pick up group | Creation of pick up group |
| Present CLI Enablement | Presentation of your DDI extension to other, external, recipients of your call | Configuration to present extension DDI to other autonomouse systems |
Internet Access
| Service | Description | Includes |
| Internet Service | ||
| Dedicated IP Address | Own unique IP address on AGS' public range | Single publically routable IP address |
| Discrete Content Filtering | Setting of own specific website/application filtering rules outwith the the standard AGS applied baseline | Setup and curation of app/content filttration ruleset |
| Firewall Rule/Config Changes | Firewall changes to enable internet connectivity | Network changes and firewall configuration |
| Wired Internet Service at 5Mbps Bandwidth | Shared internet service at 5Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 10Mbps Bandwidth | Shared internet service at 10Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 20Mbps Bandwidth | Shared internet service at 20Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 30Mbps Bandwidth | Shared internet service at 30Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 40Mbps Bandwidth | Shared internet service at 40Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 50Mbps Bandwidth | Shared internet service at 50Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 75Mbps Bandwidth | Shared internet service at 75Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 100Mbps Bandwidth | Shared internet service at 100Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 150Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 150Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 200Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 200Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 250Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 250Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 300Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 300Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 350Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 350Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 400Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 400Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 450Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 450Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wired Internet Service at 500Mbps Bandwidth Not Available At ABZ/SOU |
Shared internet service at 500Mb bandwidth (upload and download) | All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions. 24x7 help desk - engineers on-site within 1 day |
| Wireless Internet Service provisioned over Public WiFi (Costs per Device) | Wireless Internet Service provisioned over Public WiFi via voucher code for a single device. | Provision of voucher code to enable access. Support is via Public WiFi service. |
Information Services
| Service | Description | Includes |
| Information Service | ||
| Information Display Screens | FIDS or other information screens | Screen, PC to control images, brackets, cabling, network configuration, installation Support for connectivity and hardware. SLAs available on request |
| API Data Feed (Low Use) | Access to Airport API to ingest flight updates to 3rd party systems | Setup and commissioning of source Calls to the API not more frequently than: Full update: 4 hours Delta update: 10 minutes |
| API Data Feed (Medium Use) | Access to Airport API to ingest flight updates to 3rd party systems | Setup and commissioning of source Calls to the API not more frequently than: Full update: 1 hour Delta update: 30 seconds |
| API Data Feed (High Use) | Access to Airport API to ingest flight updates to 3rd party systems | Setup and commissioning of source Calls to the API not more frequently than: Full update: 15 minutes Delta update: 10 seconds |
| Chroma API Change To Data | Modification of fields provisioned to consumer | Modification of fields provisioned to consumer |
| MATV Outlet (freeview) | For terrestrial, freeview TV | TV, installation, brackets, cabling to aerial |
| MATV Outlet (Sky) | For terrestrial, Sky TV | TV, installation, brackets, cabling to dish |
| IPTV Presentation |
Provision of IPTV service and receiver (Services: |
Receiver and setup |
| Chroma connectivity - GLA | Connectivity to Chroma application | 1 network outlet over existing structured cabling |
| Chroma hardware - GLA | PC, monitor, mouse and keyboard | PC, monitor, mouse and keyboard |
| Airport Operating System (Chroma) - GLA | Read only access | |
| Airport Operating System (Chroma) - GLA | Read & Write access | |
| Remote access to Chroma | Access to Chroma over WebAODB |
Equipment Co-Location
| Service | Description | Includes |
| Data Centre - Standard Co-location Service | ||
| Hosting | 1U (up to 0.2kW) # | Cabinet secured by key Node room secured by card reader and accessed by a limited number of employees LAN connectivity available Connection to existing power supply UPS Part of fully supported IT service. (SLAs available on request) |
| Hosting | Quarter rack (up to 0.75kW) | Cabinet secured by key Node room secured by card reader and accessed by a limited number of employees LAN connectivity available Connection to existing power supply UPS Part of fully supported IT service. (SLAs available on request) |
| Hosting | Half rack (up to 1.5 kW) | Cabinet secured by key Node room secured by card reader and accessed by a limited number of employees LAN connectivity available Connection to existing power supply UPS Part of fully supported IT service. (SLAs available on request) |
| Hosting | Full rack (up to 3 kW) | Cabinet secured by key Node room secured by card reader and accessed by a limited number of employees LAN connectivity available Connection to existing power supply UPS Part of fully supported IT service. (SLAs available on request) |
Professional Services
| Service | Description | Includes |
| IT Professional Services | ||
| IT Professional Services | Project Management | IT project management for customer projects |
| IT Professional Services | Technical Consultancy | IT consultancy |