Aberdeen Airport Glasgow Airport Southampton Airport

AGS IT Services - Rate Card

Updated 24/3/2021

Detail pricing on request, please contact our IT Department to discuss.

Data

Service Description Includes
Network Access    
1Gps Switchport Use of a single network port on AGS' multiservice network 1 network outlet over existing structured cabling.
Supported connectivity.
SLAs available on request
1Gbps Switchport With PoE(+) Use of a single network port on AGS' multiservice network, including in-line power 1 network outlet over existing structured cabling.
Supported connectivity.
SLAs available on request
Change Configuration or Move Network Port Amendment of config of network port (eg: adding VLAN to trunk).
Movement of network presentation to another customer area / unit.
Enabling new network outlet and disabling old network outlet.
Modifying switchport config
Supported for connectivity.
SLAs available on request
Layer 2 VLAN Point to (multi)point connectivity through AGS' multiservice network Creation of dedicated VLAN for customer and isolation of said VLAN
Layer 3 VLAN Routed connectivity through AGS' multiservice network Creation of dedicated VLAN for customer, allocation of address space and firewall rules
Wireless Network Service    
Managed SSID on an existing Access Point Connection to the AGS WLAN via a dedicated SSID Network design, configuration of WiFi Access Point and SSID set-up
Supported connectivity. SLAs available on request
Occasional access to internet via an airport SSID Voucher to connection to Glasgow Airport WiFi Connectivity for 1 device for specified length of time
Structured cabling    
Structured cabling Structured cabling from customer unit to appropriate node room Cabling, termination, testing and management costs
Point-to-point fibre or copper (dark fibre) Point to Point fibre connectivity separate from AGS network Fibre works


Voice

Service Description Includes
Telephony Service    
Internal Call Routing Only Calls can be made only to internal extensions at the local Airport from which the service is provided Voice service over existing structured cabling.
Standard analogue handset.
Supported connectivity and hardware. SLAs available on request.
Internal & External Call Routing Calls can be made outside the local Airport (e.g. Local access / STD access / International Access, etc) Voice service over existing structured cabling.
Standard analogue handset.
Supported connectivity and hardware. SLAs available on request.
FAX Circuit Analogue circuit for FAX transmissions.  Fax service over existing structured cabling
Supported connectivity.
SLAs available on request.
IP Handset IP telephony handset with data pass-through. Handset.
Supplementary Services    
Voicemail Enablement Mailbox against internal extension Allocated voice mailbox against defined extension
Divert Enablement Ability to autonomously divert to another circuit / number Call divert config availability
Conferencing Enablement Ability for a designated extension to create conference calls Conference call creation for designated extension
Hunt Group Enablement Designation of a hunt group number Creation of hunt group
Pickup Group Enablement Designation of a pick up group Creation of pick up group
Present CLI Enablement Presentation of your DDI extension to other, external, recipients of your call Configuration to present extension DDI to other autonomouse systems


Internet Access

Service Description Includes
Internet Service    
Discrete IP Address Own unique IP address on AGS' public range Single publically routable IP address
Discrete Content Filtering Setting of own specific website/application filtering rules outwith the the standard AGS applied baseline Setup and curation of app/content filttration ruleset
Firewall Rule/Config Changes Firewall changes to enable internet connectivity Network changes and firewall configuration
Wired Internet Service at 5Mbps Bandwidth Shared internet service at 5Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 10Mbps Bandwidth Shared internet service at 10Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 20Mbps Bandwidth Shared internet service at 20Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 30Mbps Bandwidth Shared internet service at 30Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 40Mbps Bandwidth Shared internet service at 40Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 50Mbps Bandwidth Shared internet service at 50Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 75Mbps Bandwidth Shared internet service at 75Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 100Mbps Bandwidth Shared internet service at 100Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 150Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 150Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 200Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 200Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 250Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 250Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 300Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 300Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 350Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 350Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 400Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 400Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 450Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 450Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day
Wired Internet Service at 500Mbps Bandwidth
Not Available At ABZ/SOU
Shared internet service at 500Mb bandwidth (upload and download) All setup, including Network design, dedicated VLAN, port presentation, firewall and NAT rule additions.
24x7 help desk - engineers on-site within 1 day


Information Services

Service Description Includes
Information Service    
Information Display Screens FIDS or other information screens Screen, PC to control images, brackets, cabling, network configuration, installation
Support for connectivity and hardware. SLAs available on request
API Data Feed (Low Use) Access to Airport API to ingest flight updates to 3rd party systems Setup and commissioning of source
Calls to the API not more frequently than:
Full update: 4 hours
Delta update: 10 minutes
API Data Feed (Medium Use) Access to Airport API to ingest flight updates to 3rd party systems Setup and commissioning of source
Calls to the API not more frequently than:
Full update: 1 hour
Delta update: 30 seconds
API Data Feed (High Use) Access to Airport API to ingest flight updates to 3rd party systems Setup and commissioning of source
Calls to the API not more frequently than:
Full update: 15 minutes
Delta update: 10 seconds
Chroma API Change To Data Modification of fields provisioned to consumer Modification of fields provisioned to consumer
MATV Outlet (freeview) For terrestrial, freeview TV TV, installation, brackets, cabling to aerial
MATV Outlet (Sky) For terrestrial, Sky TV TV, installation, brackets, cabling to dish
Chroma connectivity - GLA Connectivity to Chroma application 1 network outlet over existing structured cabling
Airport Operating System (Chroma) - GLA Read only access  
Airport Operating System (Chroma) - GLA Read & Write access  
Remote access to Chroma Access to Chroma over RDP  
Remote access to Chroma Access to Chroma over WebAODB  


Equipment Co-Location

Service Description Includes
Data Centre - Standard Co-location Service                             
Hosting 1U (up to 0.2kW) # Cabinet secured by key
Node room secured by card reader and accessed by a limited number of employees
LAN connectivity available
Connection to existing power supply
UPS
Part of fully supported IT service. (SLAs available on request)
Hosting Quarter rack (up to 0.75kW) Cabinet secured by key
Node room secured by card reader and accessed by a limited number of employees
LAN connectivity available
Connection to existing power supply
UPS
Part of fully supported IT service. (SLAs available on request)
Hosting Half rack (up to 1.5 kW)                                     Cabinet secured by key
Node room secured by card reader and accessed by a limited number of employees
LAN connectivity available
Connection to existing power supply
UPS
Part of fully supported IT service. (SLAs available on request)
Hosting Full rack (up to 3 kW) Cabinet secured by key
Node room secured by card reader and accessed by a limited number of employees
LAN connectivity available
Connection to existing power supply
UPS
Part of fully supported IT service. (SLAs available on request)


Professional Services

Service Description Includes
IT Professional Services    
IT Professional Services Project Management IT project management for customer projects
IT Professional Services Technical Consultancy IT consultancy